Can you add a way in Roar Templates to include the CIS Control # in the subject line of the ticket?
Here’s one for example: Active Directory | User Accounts With Brute Force Attempts | active-directory-TECHDC1.
If we could see the CIS Control # in the title, we could match it to subtypes that we created in ConnectWise Manage. That might make things easier to manage for clients down the road.
|Last Reviewed Date||2021-03-15|