Roar Enhancement Ideas

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Allow Issue and Sub-Issue types from Autotask to be mapped to alerts

It would be nice to be able to classify types of alerts in Autotask based on what type of thing just happened. It will allow more proactive understanding of the types of issues that recur, or occur most often.

Wouldn't be surprised if there was an analogy in ConnectWise as well.

  • Dave Ewall
  • May 27 2020
  • Reviewed - Under Consideration
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