Roar Enhancement Ideas

Submit and upvote ideas to make Roar better! You get 10 votes so vote wisely!
To learn more about our Ideas Portal, check out our FAQs.
To schedule a feedback session with a member of the Liongard Research Team, click here.

RoarBot adds notes to CW Tickets as Internal notes instead of Discussion notes

I would like the option to have RoarBot add notes to CW tickets as Internal notes instead of Discussion notes.  

The end result being that closed loop notifications do not go out for Roar created or updated tickets. 

  • Matt
  • Nov 5 2019
  • Reviewed - Under Consideration
  • Dec 13, 2019

    Admin Response

    Hi everyone, thank you for taking the time to give us feedback on this idea. We do believe this idea has the potential to turn into a feature. We'll be keeping our eyes on this idea for additional upvotes and feedback.

  • Attach files
  • Justin Richter commented
    27 May 03:16pm

    I would like to see this as well. I see this as being valuable for alerts to give instruction on what to do so the client does not see the instructions.