Accelo is a great Service Operations tool. Being able to dump documentation data in to assets and create Ticket Request Actionable Alerts that can link to the accelo Customer would be great.
The email integration now only drops everything in to one request queue and requires manual sorting to what client they belong to.
|Last Reviewed Date||2021-03-19|
Hi everyone, thank you for taking the time to give us feedback on this idea. We do believe this idea has the potential to turn into an Inspector. We'll be keeping our eyes on this idea for additional upvotes and feedback.