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Liongard Integration with ITGlue - auto relate flexible assets created by LG with configurations in ITG

Natively created Configurations in ITG (created from PSA/RMM integration) have a server name/hostname, IP and MAC address that has integrations from several other tools that layer more information on this configuration object. LG creates its own flexible asset for the same server name, IP & MAC address - so we have hundreds/thousands of configuration objects that are linked to several integrations and we have the same hundreds/thousands of flexible assets but with vastly more automatically updated information - we would like to know if there is a way to automatically relate the flex asset with its corresponding configuration - either on creation or via the integration.

  • Dwayne Hall
  • Dec 12 2022
  • Needs Review
  • Attach files
  • Richard Delerue commented
    29 Dec, 2022 12:41am

    My techs never look at Liongard flexible assets as they are not using the basic ITGlue assets.

  • Andre Bangerter commented
    12 Dec, 2022 10:15pm

    This would be a great feature to have!