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Allow Actionable Alerts to have the Option to Open a New Ticket

Allow actionable alerts to have the option to open a new ticket

This would be good as some metrics monitor things that change day-to-day and it would be better to have a new ticket, rather than re-opening the same ticket

For me, its specifically ConnectWise, but im unsure about other integrations

  • Matt Scutt
  • Aug 4 2022
  • Future Consideration
Last Reviewed Date 2022-09-01
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  • Matt Scutt commented
    1 Sep, 2022 08:50pm

    I agree Karl - it would be great for all ticketing integrations

  • Karl Minnich commented
    1 Sep, 2022 03:59pm

    This would be great also for Autotask.