Liongard Ideas Portal

Submit and upvote ideas to make Liongard better. You have unlimited votes and can vote on each idea one time. 🙂

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27 Vote

Adding custom metrics to IT Glue integration

It would be beneficial for any custom metrics we create in Liongard to be offered as an option within each of its respective Flexible Asset types (ex. "Workstation (auto)" type which pulls data from the Windows Workstation inspector and so on) tha...

Created 18 Jan 05:15pm by Michael Cajigal

Platform Integration Improvement

2 Future Consideration
36 Vote

AD/M365 User Mapping to Autotask/Connectwise/KaseyaBMS Contacts and Client Portal

What this would look like: We would configure AD with security groups that correlate to desired client portal permissions level and assign users accordingly. Liongard would discover client portal permissions configured in Autotask (these are eithe...

Created 14 Jan 03:58pm by Jessica Chindemi

Platform Integration Improvement

2 Future Consideration
46 Vote

Breakdown large "systems" into multiple "assets"

Some system inspectors - like Cisco Meraki, for example - land a single "system" payload that will contain data about many "assets". This enhancement idea is to allow a single inspector like Cisco Meraki land sub-elements termed "assets", so one a...

Created 23 Apr 03:22pm by Matt Miller

Inspector / New Major Feature / Platform Integration Improvement

3 Future Consideration
28 Vote

RocketCyber integration

I'd like to see integration with RocketCyber

Created 20 Nov 07:28pm by Guest

Platform Integration Improvement

2 Future Consideration
20 Vote

Connecwise type and subtype integration options

Updating the Connectwise integration to allow the selection of Type and Sub Type when raising tickets. Being able to set the default type and subtype to help better manage tickets within ConnectWise. Could have a top level default, as well as an o...

Created 24 Jul 12:11pm by Austin B [QuoStar]

Platform Integration Improvement

4 Future Consideration
19 Vote

Add the ability to filter data being pushed to ConnectWise Configurations

When data is pushed from Roar into ConnectWise configs for Active Directory (for example) Roar determines what gets pushed/populated. If we could filter that data to only include certain conditions, we could then bill correctly on that data. The i...

Created 18 Feb 05:37pm by Ty Smith

Platform Integration Improvement

1 Future Consideration
17 Vote

Allow Issue and Sub-Issue types from Autotask to be mapped to alerts

It would be nice to be able to classify types of alerts in Autotask based on what type of thing just happened. It will allow more proactive understanding of the types of issues that recur, or occur most often. Wouldn't be surprised if there was an...

Created 27 May 06:51pm by Dave Ewall

Platform Integration Improvement

1 Future Consideration
12 Vote

Unify how Hypervisor & Windows PSA configurations reflect Roar Data

As both of these inspectors deal with both physical and software aspects of a server, they each handle the reporting of that information slightly differently when synced as a PSA configuration. Ideally, these would follow the same logical format s...

Created 14 Apr 03:53pm by Travis McMurry

Inspector Data Improvement / Platform Integration Improvement

1 Future Consideration
9 Vote

Add Time Entry to ConnectWise Manage Ticket Updates

When Liongard updates tickets, provide the ability for us to specify an amount of time that the Liongard Automation charges against the ticket. This gives the MSA the ability to get "work credit" for the automation we have put in place for the cus...

Created 5 Oct 11:11pm by Bob Hodge

Platform Integration Improvement

0 Future Consideration
14 Vote

ITGlue data sync on change detected.

After initial discovery and sync with IT Glue, only update the asset information if a change has been detected. Daily updates is flooding IT Glue revision history and event logs. The idea of the revision history in IT Glue is for changes to that a...

Created 29 Sep 03:10pm by Austin B [QuoStar]

Platform Integration Improvement

1 Future Consideration