Liongard Ideas Portal

Submit and upvote ideas to make Liongard better. You have unlimited votes and can vote on each idea one time. 🙂

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30 Vote

Allow mapping of Liongard child environments to Connectwise Sites

Currently only Liongard environments can be mapped to the Connectwise Company. If the company has many 'sites' in Connectwise corresponding to multiple physical locations, Liongard can't map to those now. Allowing Liongard to map environments to t...

Created 3 Feb 10:16pm by Ricky Cobb

Platform Integration Improvement

0 Reviewed - Under Consideration
17 Vote

Sync Comments from Liongard Alerts to ConnectWise Manage

It would be great to see the comments/history of alerts sync over to ConnectWise manage so those details would be included in tickets.

Created 13 Jan 03:33pm by Niall Thompson

Platform Integration Improvement

1 Reviewed - Under Consideration
8 Vote

Allow mapping of multiple Liongard environments to single IT Glue Organization

Similar to https://ideas.liongard.com/ideas/RPM-I-1695 but for IT Glue. Allow mapping of multiple Liongard environments to single IT Glue Organization.

Created 8 Feb 09:18pm by Ricky Cobb

Platform Integration Improvement

0 Reviewed - Under Consideration
7 Vote

Sync Sonicwall warranty expiration date to the Connectwise Manage Configuration

Currently Liongard syncs the Sonicwall Firewall information into Connectwise Manage Configurations, but it does not populate the expiration date field in Connectwise Manage. We use workflows in Connectwise Manage to create a ticket or opportunity ...

Created 4 Mar 03:16pm by Josh K

Platform Integration Improvement

0 Reviewed - Under Consideration
15 Vote

Collapsible flexible Asset tables in IT Glue

How about making the flexible asset tables in ITG collapsible? Perhaps the table will start in a collapsed state if the number of rows exceeds some configurable number X.

Created 21 Feb 04:40pm by Guest

Platform Integration Improvement / UI

2 Reviewed - Under Consideration
8 Vote

Customization Options for "Connectwise Manage Configurations Integration"

It would be nice if we could add to the fields being synced. In the case that theres ever something missing that we deem to be valuable to store in our cmdb.

Created 6 Jul 10:11pm by Guest

Platform Integration Improvement

0 Reviewed - Under Consideration
7 Vote

Break up the IT Glue templates for Cloud Communications, Clould Directory, Cloud Productivity and Cloud Storage

All of these inspectors export the same information into IT Glue. This causes a LOT of redundant information. Can these templates be spearated and show different data that is more relevant to the inspector?

Created 20 Jul 04:32pm by Scott Latimer

Platform Integration Improvement

2 Reviewed - Under Consideration
4 Vote

Actionable Alerts - Choose which status to alert

It would help if we could choose which status update on an alert is reported via email. We have multiple emails of closed-finish and we do not need to know that. Just if the alert is reopened.

Created 22 Feb 04:16pm by Alex Tudor

Actionable Alerts / Change Detections / General Usability / Platform Integration Improvement

0 Reviewed - Under Consideration
4 Vote

Extend Liongard API to allow modifying of entity data (Alerts/Tickets)

I'd like to see the API for alerts and other entities be extended to allow modifications (POST or PATCH) back to the alerts themselves. Reasoning for this is to allow callbacks from other systems and/or ticketing systems where our techs are workin...

Created 8 Feb 09:37pm by Ryan Rosenkaimer

Platform Integration Improvement

1 Reviewed - Under Consideration
4 Vote

Customizable Emails

We use email notifications for alerting and a feature suggestion is to be able to customize the emails sent from Liongard. Specifically, we are looking for a way to add the Environment name to the Subject, but being able to send specific alerts to...

Created 5 Jan 07:41pm by Guest

Actionable Alerts / Change Detections / General Usability / Platform Integration Improvement

1 Reviewed - Under Consideration