Liongard Ideas Portal

Submit and upvote ideas to make Liongard better. You get 20 votes so vote wisely. 🙂
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23 Vote

Track Sonicwall AGSS or CGSS services being turned on of off

We have technicians who turn services off during troubleshooting and don't always get turned back on. Especially when the problem can take days to troubleshoot (intermittent problem). The technician may turn off Gateway Antivirus or Content Fi...

Created 27 Sep 04:07pm by Guest

Actionable Alerts / Change Detections

0 Reviewed - Under Consideration
7 Vote

Actionable Alerts for snapshots in HyperV and VMware

Snaps degrade performance and can break VMs and would be great to get notifications when they are open for x number of days

Created 9 Apr 10:36am by David Kinsella

Actionable Alerts / Change Detections

0 Reviewed - Under Consideration
7 Vote

Actionable Alerts - Allow selectively pushing a ticket to the PSA

For an alert that is showing in Roar, allow a Roar user to pick a particular alert that is worthy of a ticket in the PSA and push ticket just for that single alert.

Created 1 Jun 02:05am by Matt Miller

Platform Integrations / Actionable Alerts / Change Detections

0 Reviewed - Under Consideration
5 Vote

Alerts on specific Sonicwall licenses

Can seperate metrics be created for specific licenses on a Sonicwall?e.g. not all our customers have licenses for advanced features such as Premium content filter. we dont want to get alerts for that expiring. Also it would be good to have sepera...

Created 12 May 08:16am by andrew stafford

Actionable Alerts / Change Detections

0 Reviewed - Under Consideration
4 Vote

Domain inspector monitoring for blacklist

It would be great if the domain inspector can monitor when a domain gets added to a blacklist.

Created 30 Apr 01:47am by Matthew Galimi

Actionable Alerts / Change Detections

0 Reviewed - Under Consideration
4 Vote

Allow alert rules to exclude certain users/groups/etc.

For an actionable alert rule that, for example, watches a group of users and checks for stale passwords, allow for exclusions based on username."Exclude the username 'mspadmin' from detection on all alert rules"

Created 1 Jun 01:40am by Matt Miller

Actionable Alerts / Change Detections

0 Reviewed - Under Consideration
3 Vote

Re-opened Alert tickets should have a fresh summary of what is not compliant

When a ticket is re-opened in ConnectWise, Lionguard fails to indicated the new count associated with the metric. For example, we have a metric for office365 to tell us about unused licensing. The ticket was re-opened indicating the issue has not ...

Created 26 Jan 04:57pm by Todd Metivier

Platform Integration Improvement / Actionable Alerts / Change Detections

0 Reviewed - Under Consideration
3 Vote

Connecwise type and subtype integration options

Updating the Connectwise integration to allow the selection of Type and Sub Type when raising tickets.Being able to set the default type and subtype to help better manage tickets within ConnectWise.Could have a top level default, as well as an ove...

Created 24 Jul 12:11pm by Guest

Actionable Alerts / Change Detections

1 Reviewed - Under Consideration
3 Vote

Can you add a way in Roar Templates to include the CIS Control # in the subject line of the ticket?

Can you add a way in Roar Templates to include the CIS Control # in the subject line of the ticket? Here’s one for example: Active Directory | User Accounts With Brute Force Attempts | active-directory-TECHDC1. If we could see the CIS Control # i...

Created 7 Jul 04:24pm by Guest

Actionable Alerts / Change Detections

1 Reviewed - Under Consideration
3 Vote

Close/Save button on Alert page

Would be nice to have a button that saved/closed whatever alert your working on and took you back to the alerts portal, so that you don't have to navigate back to it.

Created 30 Apr 01:25pm by Everett Odom

UI / Actionable Alerts / Change Detections

0 Reviewed - Under Consideration