Liongard Ideas Portal

Submit and upvote ideas to make Liongard better. You get 20 votes so vote wisely. 🙂
To learn more about our Ideas Portal, check out our FAQs.
To schedule a feedback session with a member of the Liongard Research Team, click here.
See what we've shipped by clicking here!

13 Vote

Allow change of the alert "grace period" so additional alerts create new AutoTask Tickets

Right now there is a hard coded "Grace Period" of 7 days on alerts that create AutoTask tickets.We have many alerts which we want a new ticket on each occurance, and not reopening an existing alert ticket.Please allow us to adjust and even disable...

Created 17 Aug 03:40pm by Nick Dechnik

Actionable Alerts / Change Detections / Platform Integration Improvement

1 Reviewed - Under Consideration
10 Vote

Connecwise type and subtype integration options

Updating the Connectwise integration to allow the selection of Type and Sub Type when raising tickets.Being able to set the default type and subtype to help better manage tickets within ConnectWise.Could have a top level default, as well as an ove...

Created 24 Jul 12:11pm by Guest

Actionable Alerts / Change Detections

3 Reviewed - Under Consideration
8 Vote

Actionable Alerts for snapshots in HyperV and VMware

Snaps degrade performance and can break VMs and would be great to get notifications when they are open for x number of days

Created 9 Apr 10:36am by Guest

Actionable Alerts / Change Detections

1 Reviewed - Under Consideration
7 Vote

Actionable Alerts - Allow selectively pushing a ticket to the PSA

For an alert that is showing in Roar, allow a Roar user to pick a particular alert that is worthy of a ticket in the PSA and push ticket just for that single alert.

Created 1 Jun 02:05am by Matt Miller

Platform Integrations / Actionable Alerts / Change Detections

0 Reviewed - Under Consideration
6 Vote

Alerting Via Webhook

Alerts via Webhook, that could be used to trigger automations in say Zapier, Microsoft Flow, or even an custom script

Created 22 Nov 12:46am by Steven Peterson

Actionable Alerts / Change Detections

2 Reviewed - Under Consideration
5 Vote

Alerts on specific Sonicwall licenses

Can seperate metrics be created for specific licenses on a Sonicwall?e.g. not all our customers have licenses for advanced features such as Premium content filter. we dont want to get alerts for that expiring. Also it would be good to have sepera...

Created 12 May 08:16am by andrew stafford

Actionable Alerts / Change Detections

0 Reviewed - Under Consideration
5 Vote

Domain inspector monitoring for blacklist

It would be great if the domain inspector can monitor when a domain gets added to a blacklist.

Created 30 Apr 01:47am by Matthew Galimi

Actionable Alerts / Change Detections

0 Reviewed - Under Consideration
5 Vote

Brute Force Attack Notifications - 24 Hour Time Frame

With the ability to report on Brute Force Attacks through the Actionable Alerts, it would be beneficial to search on a previous 24 hour basis. This would allow notifications of only the attacks recently seen. The ticket can be resolved and only ...

Created 15 Apr 11:46am by Guest

Actionable Alerts / Change Detections

1 Reviewed - Under Consideration
4 Vote

Re-opened Alert tickets should have a fresh summary of what is not compliant

When a ticket is re-opened in ConnectWise, Lionguard fails to indicated the new count associated with the metric. For example, we have a metric for office365 to tell us about unused licensing. The ticket was re-opened indicating the issue has not ...

Created 26 Jan 04:57pm by Todd Metivier

Platform Integration Improvement / Actionable Alerts / Change Detections

0 Reviewed - Under Consideration
4 Vote

Allow alert rules to exclude certain users/groups/etc.

For an actionable alert rule that, for example, watches a group of users and checks for stale passwords, allow for exclusions based on username."Exclude the username 'mspadmin' from detection on all alert rules"

Created 1 Jun 01:40am by Matt Miller

Actionable Alerts / Change Detections

0 Reviewed - Under Consideration

Liongard Ideas Portal

Submit and upvote ideas to make Liongard better. You get 20 votes so vote wisely. 🙂
To learn more about our Ideas Portal, check out our FAQs.
To schedule a feedback session with a member of the Liongard Research Team, click here.
See what we've shipped by clicking here!

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Allow change of the alert "grace period" so additional alerts create new AutoTask Tickets

Connecwise type and subtype integration options

Actionable Alerts for snapshots in HyperV and VMware

Actionable Alerts - Allow selectively pushing a ticket to the PSA

Alerting Via Webhook

Alerts on specific Sonicwall licenses

Domain inspector monitoring for blacklist

Brute Force Attack Notifications - 24 Hour Time Frame

Re-opened Alert tickets should have a fresh summary of what is not compliant

Allow alert rules to exclude certain users/groups/etc.

Filter by status

Filter by category

Identify yourself with your email address

Allow change of the alert "grace period" so additional alerts create new AutoTask Tickets

Connecwise type and subtype integration options

Actionable Alerts for snapshots in HyperV and VMware

Actionable Alerts - Allow selectively pushing a ticket to the PSA

Alerting Via Webhook

Alerts on specific Sonicwall licenses

Domain inspector monitoring for blacklist

Brute Force Attack Notifications - 24 Hour Time Frame

Re-opened Alert tickets should have a fresh summary of what is not compliant

Allow alert rules to exclude certain users/groups/etc.